FAQ

How do I know my size?

Each model has its own table of sizes. In case of doubt for models H001 and H002, please select one size less. Otherwise, please select your normal shoe size.

See our full sizing chart


What type of construction do you use?

Models H001 and H002 are Strobel construted, a technique that describes the specific way of stitching upper leathers and lining to the insole of footwear. The Strobel construction offers a much higher flexibility and strength than many other types of construction.

Model H010 is Cemented constructed. In this process the upper is attached to the insole by cement , the lasting margin is roughened. The sole is attached with lasted upper by means of adhesive. The result is the permanent bond between three elements( upper, insole, sole).

The Classic Collection is Goodyear Welt (which is often used to make waterproof soles). The stitch that attaches the sole to the shoe runs around the outside edge and does not make stitch holes in the upper. The upper is sewn to the welts that attach to the insole and the outsole. During assembly, the welts are attached first by a horizontal “Goodyear” stitch, named for the inventor of the stitching machine, Charles Goodyear Jr. (also the son of the famous rubber inventor, Charles Goodyear Sr.).


How do I keep my Hargreaves looking their best?

Shoe Horn: Shoe horns are always recommended as they help to preserve the back counter and overall structure of your shoe.

Shoe Trees: Shoe trees should be inserted after each wear. A good wooden shoe tree will reduce moisture and maintain the condition and shape of your shoe for years to come.

Polishing: Shoes should be conditioned and polished on a regular basis to keep the leather supple and well moisturised.


How long will it take to get my Hargreaves?

All orders will be shipped free via courier and should be at your door within 7-10 business days after they’ve shipped.


What is your return policy?

Full Refunds:

If you are not 100% happy, you can return your shoes for a full refund, so long as:

Return shipping is always free. Please contact us at info@hargreaves-brand.com and be sure to include your order number. We will will instruct you on the return process. We will notify you via email once your returned items have been received and inspected by our warehouse. If the items meet the return criteria specified above, your Credit Card will be refunded automatically within 5 business days of receipt.


What is your exchange policy?

We do not offer exchanges. Because our shoes are produced in small batches, we can't guarantee that your desired exchange will be in stock. We suggest you place your new order separately and return the item in your possession for a full refund.

Please remember shipping is always free!


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